Frequently asked questions ❓

We’ve got answers
What kinds of wood are available for custom wooden doors?

There are various types of wood that can be used for custom wooden doors, including oak, mahogany, cherry, walnut, and maple.

Can I request a specific design for my custom wooden door?

Yes, you can request a specific design for your custom wooden door. Our team of designers will work with you to bring your vision to life.

Are custom wooden doors more expensive than pre-made doors?

The cost of custom wooden doors varies depending on the size, design, and type of wood used. While they may be more expensive than pre-made doors, custom wooden doors offer unique designs and high-quality craftsmanship.

Can I choose the hardware for my custom wooden door?

Yes, you can choose the hardware for your custom wooden door, including handles, locks, hinges, and other accessories.

Does OEM/ODM is available for your company?

Yes,OEM/ODM is available and welcome for our company.We put a lot of resources into innovation as well as research & development, and that makes our company more competitive.

Are you trading company or manufacturer ?

We are a factory.

What's your most differences from others? Why "Longxuan"?

"Longxuan" is a door and window manufacturer in China. We strictly follow the standard & have related certificates, such as CE,UL, BS, and EN standards. We take quality as the key.  Except for the product itself, the core of the difference is to provide an integrated proposal, from designs, inspection, delivery, and after-sale service. With one-stop service, you can fundamentally guarantee what you need.

Can you stamp the customers' own logo and their own package?

Yes,of course, acceptable.

What is the payment term?

50% T/T in advance and the balance against the documents.

Do you have the installation drawing ?

Yes, we also have videos. We can send it to you by email.

How many colors we can choose ?

Any color we can do if you give us the sample. We can make the color for you to confirm.

What is your delivery time ?

Simple design: about 25 work days within 300 pieces. If the main door design is complicated, it will take 30-35 work days to complete 500 pieces. If above 300 pieces,it is about 45 days.

Can we get the sample ?

Yes, before placing the order, we can make a sample for you to confirm.

What’s your price?

Price depends on the buyer's specific requirements, such as the design, quantity, and size.

What kind of usage are your doors for?

We focus on full-series doors and windows, and we always have a suitable option to make sure it can be widely used in almost all spaces.  Such as bedroom, bathroom, kitchen, balcony, dining, apartment house, hotels, hospital, school, airport, etc.

I've not purchased door from China before? How to buy door?

Send your inquiry with size & quantity and your near port or address, and we'll make a quotation and arrange all the process for you.  For projects or buyers who wish to have customized designs, project AutoCAD drawings are needed. 

How to make sure the door quality, do you with inspection?

Our Quality Controller (QC) will follow all key processes; we will also take picture + videos to share with you before

How is your after-sale service?

If an installation guide is needed, we can dispatch installation engineers for site service. We will try our best to help clients when problems occur, like free accessories, replacement parts, or even a redo.

·Offer relative technical support and a quick response within 24 hours.  Inquire now to get Full set

We're here to help

We are committed to producing the best quality products at the most competitive prices.

Therefore, we sincerely invite all interested companies to contact us for more information.    

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